Responsibilities

• Answer inbound calls to assist customers placing an order.
• Assist customers checking an order status.
• Assist customers inquiring about a repair.
• Assist customers seeking product information/recommendations.
• Assist customers in resolving issues

Qualifications

• Must be able to pass a background check and drug screening
• Must be able to work 15-20 hours a week (may require weekends)
• Must have a quiet distraction free work environment
• Must have minimum computer specifications or better as needed by client (NO Mac or Chromebooks)
• Must have a USB headset with microphone (required for training)
• Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
• Must have a phone service
• Must be able to purchase a call center noise cancelling phone